SHIPPING COSTS: AUSTRALIA:
Orders over $150 receive FREE EXPRESS SHIPPING
Orders under $150 options:
– Flat fee $9 Standard Shipping
– Flat fee $15 Express Post
– New Zealand flat fee $25
– All other international orders – Prices vary depending on location. Shipping fee will be calculated to total at checkout so be sure to check once entering details. Any questions please email [email protected]
We ship to the following countries: UK, USA, New Zealand, Canada, China, Hong Kong, Thailand, Malaysia, Singapore, South Korea, Taiwan, Vietnam, Indonesia, India, France, Germany, Ireland, Netherlands, Spain, Sweden, Belgium, Croatia, Czech Republic, Denmark, Estonia, Hungary, Malta, Poland, Portugal, Slovenia, Israel & Lithuania If your country is not listed please email [email protected] and we can assist
SHIPPING + DELIVERY Within Australia: All orders are processed and packed within 1-2 days of placement Monday and Friday, 8am-5pm. Note deliveries are sent during those standard business hours too. Purchases made outside of our open hours, on weekends and public holidays will be processed on the following business day. All orders will only be dispatched once payment is verified – Furthermore once your order has been dispatched from our warehouse you will receive an email with a delivery tracking number for Australia Post. Please see below the additional delivery time frame:
Australia Post Estimated Parcel Delivery from Dispatch/Leaving our warehouse:
1. Standard Shipping – Parcels will be delivered in a minimum 3+ business days from dispatch.
2. Express Shipping – Enjoy next business day delivery* for Express Post satchels sent within the Express Post Network. Please see if your suburb is in next day delivery area by clicking on this link http://auspost.com.au/parcels-mail/delivery-areas.html
We strongly suggest for customers who wish to receive there order with urgency – as quick as they can – to select Express Shipping at checkout.
Public & National Holidays – i.e Easter Long Weekend: Australia Post suggest Customers allow extra time to receive deliveries, leading up to and also 1-2 weeks after all National & Public Holidays as they can take longer to receive than usual / Longer than the estimated delivery time. Christmas / Holiday Season December 1st – 28th – Please note due to high demand Australia Post kindly ask Customers to allow extra time to receive deliveries as they can take longer to receive than usual throughout the month of December. This is our busiest period for the year so us too so we kindly ask that you understand occasionally we can take 1-3 days from payment to ship order too.
International: We ship to New Zealand, USA, UK & Selected European Countries using Australia Post Pack & Track International / Fedex. Deliveries are sent during normal business hours between Monday and Friday, 9-5pm. Purchases made on weekends and public holidays will be processed on the following business day.
New Zealand – Please allow 3 – 10 days to receive your parcel
All other countries – Please allow 7-21 days to receive your parcel.
A tracking number will be sent to you once your order has been dispatched so that you can track the delivery of your goods. Item Availability If a sold-out item is purchased, you will be notified by email as soon as possible and offered a suitable replacement, a credit note or a full refund.
NEED HELP? If you have any questions or queries regarding shipping and delivery please email us [email protected]
TAXES + DUTIES – All prices on Ziipora are in Australian dollars. All applicable custom fees, taxes and duties are the sole responsibility of the customer. It is at the sole discretion of custom agents to release your package. Note, in rare occasions custom agents may delay delivery of some packages. Please contact your local customs offices if you would like further information regarding taxes and duties.
POLICY + TERMS – Please note: All orders can only be dispatched once Ziipora has received authorization and verification of payment. It may take an additional 2-3 business days to clear Bank Transfer payments. Shipping will not be available on weekends or public holidays. By placing an order at ZiiPORA, you are responsible for original shipping charges, all applicable custom import fees and the cost of return shipping back to ZiiPORA. This also applies to any shipments that are refused by you at delivery. Please ensure you enter the correct shipping address as ZiiPORA is not liable for any packages sent to the wrong given address.
STOCK AVAILABILITY – While ZiiPORA makes every attempt to ensure that the online store reflects the availability of stock sometimes an item shown to be available may be out of stock. If an item you order is out of stock we will contact you as soon as possible and based on your preference, either cancel and refund just that item or the entire order.